Mywin77 Terms and Conditions – Official Platform Guidelines

1 Introduction & Acceptance of Terms

These Terms and Conditions ("Agreement") govern the use of the mywin77 platform, accessible via our official website. By accessing, registering, or using any part of the mywin77 platform, you hereby confirm that you have read, understood, and agreed to be bound by all terms and conditions contained in this document.

Mywin77 is an online gaming platform providing a wide range of games including slots, sports betting, fish shooting games, Live Casino, and table games. The platform operates under a licence issued by the relevant regulatory authority.

If you disagree with any part of these Terms and Conditions, you are not permitted to use the platform or any services provided by mywin77. Continued use of the platform following any amendment to the terms will be considered acceptance of the amended terms.

2 Eligibility & Account Registration

To register and use the mywin77 platform, you must meet the following requirements:

• Be at least 18 years of age at the time of registration.
• Be legally eligible to enter into a binding agreement.
• Not residing in any jurisdiction that prohibits or restricts online gaming activity.
• Have never held a mywin77 account that was closed or suspended due to a breach of terms.
• Not currently listed on any self-exclusion list or problem gambling protection programme.

During registration, you are required to provide accurate, current, and complete information. Falsifying registration details is a serious breach of these terms and may result in immediate account termination along with forfeiture of all funds in the account.

Identity verification (KYC) is mandatory before your first withdrawal can be processed. Required documents include your national ID, proof of current address, and any other documents requested by our compliance team.

3 Account Policy

Each individual is only permitted to hold one active account on the mywin77 platform. Owning multiple accounts under the same individual is strictly prohibited, regardless of the name, payment details, or device used.

You are fully responsible for:

• Keeping your account username and password confidential.
• All activity that occurs under your account, whether carried out by you or any other party.
• Notify mywin77 immediately if you suspect your account has been compromised or accessed without your authorization.
• Keeping your profile information up to date and accurate.

Mywin77 is not responsible for any losses resulting from unauthorised access to your account if you fail to keep your login credentials secure. Do not share your account details with anyone, including family members.

4 Deposits & Withdrawals

Mywin77 supports a variety of safe deposit and withdrawal methods for the convenience of members in Malaysia, including FPX online banking, local e-wallets, and approved credit/debit cards.

Deposit:

• The minimum deposit amount is subject to the chosen payment method, as displayed in the Wallet section of the platform.
• Funds will be credited to your account within the timeframe stated based on the payment method used.
• Mywin77 does not charge any processing fees for deposits made by members.
• All deposits must be made using a payment method registered in your own name. Third-party deposits are not accepted.

Withdrawal:

• Minimum and maximum withdrawal limits are displayed in the Wallet section of the platform and may vary by payment method.
• All withdrawal requests will be processed within 24 hours once KYC verification has been successfully completed.
• Withdrawals may only be made to an account or payment method registered under the same member name as the registration details.
• Mywin77 reserves the right to request additional verification documents before processing a withdrawal for compliance and security purposes.
• Any bonus balance that has not met the wagering requirements cannot be withdrawn until those requirements are fulfilled.

In exceptional circumstances, mywin77 reserves the right to suspend withdrawal processing for security investigation or anti-money laundering (AML) compliance purposes. Members will be notified via their registered email in such situations.

5 Bonuses & Promotions

Mywin77 offers a variety of bonuses and promotions from time to time, including welcome bonuses, reload bonuses, weekly cashback, and special promotions tied to specific events. Each bonus is subject to specific terms and rules displayed alongside the respective offer.

The general bonus terms that apply across all promotions are as follows:

• Every bonus has a wagering requirement that must be fulfilled before a withdrawal can be made.
• Bonuses may only be claimed once per individual, household, IP address, or device, unless otherwise stated.
• Mywin77 reserves the right to void bonuses and related wins if there is evidence of promotion abuse.
• Bonuses cannot be transferred or converted directly to cash without meeting the wagering requirements.
• All bonuses have a validity period as stated in their respective promotional terms. Expired bonuses will be deactivated automatically.

Mywin77 reserves the right to modify, suspend, or terminate any promotion at any time without prior notice. mywin77's decisions regarding bonus claims are final and binding.

6 Game Rules

All games offered on the mywin77 platform use a Random Number Generator (RNG) certified by internationally recognised independent audit bodies. This ensures every game outcome is random, fair, and free from any manipulation.

• Players are responsible for understanding the rules of each game before playing. Game instructions are available within each game.
• Wins obtained from games that experienced technical disruptions or system errors may be voided, subject to the decision of the mywin77 technical team.
• In the event of a discrepancy between on-screen results and server records, the server records shall be considered final.
• Mywin77 reserves the right to void rounds or bets placed during unexpected system disruptions.

For sports betting, all results are based on official outcomes announced by the relevant sports governing body. mywin77 is not responsible for any changes to results that occur after a bet has been settled.

7 Prohibited Activities

The following activities are strictly prohibited on the mywin77 platform and may result in immediate account termination and legal action:

• Using automated software, bots, scripts, or other technical means to exploit or manipulate games.
• Collusion between players in Live Casino or poker games to gain an unfair advantage.
• Attempting to exploit technical vulnerabilities or bugs in the platform system.
• Money laundering through the platform — all transactions are monitored under a strict AML compliance programme.
• Using another person's credit card or bank account to make deposits.
• Any form of fraud, identity impersonation, or submission of false information during registration or the KYC process.
• Creating multiple accounts to exploit promotions or circumvent account restrictions.

Mywin77 cooperates fully with the relevant authorities in any fraud investigation or illegal activity inquiry. Funds in accounts closed due to a breach of these terms may be held pending completion of the investigation.

8 Liability Limits

Mywin77 provides its platform on an "as is" basis and makes no guarantee that the platform will operate without interruption, be error-free, or be fully secure from cyber threats at all times.

• Mywin77 is not liable for any indirect, consequential, or incidental losses arising from the use of the platform.
• Mywin77's maximum liability to any member shall not exceed the total net deposits made by that member in the 30 days preceding the claim.
• Mywin77 is not liable for failures caused by factors beyond our control, such as internet service disruptions, third-party failures, or force majeure events.

Players are responsible for ensuring their use of the mywin77 platform complies with the local laws applicable in their area of residence.

9 Account Termination & Suspension

Mywin77 reserves the right to suspend or terminate any member's account at any time for the following reasons:

• Violation of any part of these Terms and Conditions.
• Suspicion or evidence of fraud, system manipulation, or illegal activity.
• Failed to complete the KYC verification process within the required timeframe.
• Self-exclusion requests submitted by the member themselves or an authorised representative.
• Legal compliance requirements or directives from the relevant authorities.

Members may also close their account at any time by contacting our customer support team. Any valid balance in the account will be returned upon completion of the verification process, subject to the relevant terms and conditions.

In the event of termination due to a breach of terms, mywin77 reserves the right to withhold the account balance pending the outcome of an internal investigation. The final decision will be communicated to the member via their registered email.

10 Contact Us

If you have any questions, concerns, or complaints regarding these Terms and Conditions, the mywin77 team is ready to assist you through the following channels:

• Live Chat: Available 24/7 via the chat icon at the bottom corner of the platform.
• Email: [email protected] (response within 24 hours)
• Telegram: Contact our official agent via the link provided within the platform.

For complaints related to responsible gaming or to submit a self-exclusion request, please visit our Responsible Gaming page for more information and available steps you can take.

These Terms and Conditions are the latest version in effect from 1 January 2026. Any prior versions are null and void.